Privacy Policy

Last updated: March 6, 2025

Sinapsis SpA ("we", "our") operates the sinapsis.in website and the QueBot service (collectively, the "Services"). This policy describes how we collect, use, and protect your personal information.

1. Information we collect

Information provided by you

• Account data: Name, email address when registering or signing in via Google OAuth.
• Queries: Questions and messages you send through QueBot.

Information obtained from third parties

• Google OAuth: If you authorize the connection with Google, we access your email address and basic profile data for authentication. If you authorize calendar access, we access Google Calendar events solely for scheduling features within QueBot.

Automatically collected information

• Service usage data (queries made, features used).
• Basic technical information (browser type, IP address).

2. How we use your information

• Provide, maintain, and improve the Services.
• Process your legal queries and generate AI-powered responses.
• Manage Google Calendar integration (if authorized).
• Communicate with you about the service.
• Comply with legal obligations.

3. Google data usage

Our application complies with the Google API Services User Data Policy, including the Limited Use requirements:

• We only access Google data necessary for the features you authorize.
• We do not sell data obtained from Google to third parties.
• We do not use Google data for advertising.
• We do not allow people to read your data, except with your express consent, for security reasons, to comply with applicable laws, or for aggregated and anonymized internal operations.
• You can revoke access to your Google account at any time from your Google account settings.

4. Sharing information

We do not sell, trade, or transfer your personal information to third parties, except:

• Service providers: We use AI services (such as Anthropic/Claude) to process queries. These providers process data under their own privacy policies and do not retain your data to train models.
• Legal obligation: If required by law or legal process.

5. Data security

• Encrypted communications via HTTPS/TLS.
• Restricted data access under the principle of least privilege.
• Secure storage of credentials and tokens.
• Periodic review of security measures.

6. Data retention

We retain your information while your account is active or as necessary to provide the Services. You may request deletion of your data at any time.

7. Your rights

You have the right to:

• Access: Request a copy of your personal data.
• Rectification: Correct inaccurate data.
• Deletion: Request the deletion of your data.
• Portability: Receive your data in a structured format.
• Revocation: Revoke permissions granted through Google OAuth.

8. Changes to this policy

We may update this policy periodically. We will post any changes on this page with a new update date.

9. Contact

For questions about this policy or to exercise your rights:

• Email: admin@sinapsis.in
• Company: Sinapsis SpA, Santiago, Chile